Wendy Low is the Executive Director and Head of Retail Services at Knight Frank Singapore where she takes charge of the integrated Retail Property Services Team. Wendy leads the department in projects ranging from retail planning and consultancy to retail marketing and leasing. Wendy has more than 30 years of experience in all aspects of shopping mall and real estate management both locally and in the region. Most recently, Wendy was Head of Retail Management, Southeast Asia, at Mapletree, where her key responsibilities were to develop and enhance shopping experiences, as well as ensure quality service in the retail portfolio. Prior to joining Mapletree, Wendy was the General Manager of Frasers Centrepoint Property Management Services and managed a portfolio of retail shopping malls, office buildings and a business park in Singapore. Wendy was responsible for all retail/property management and maintenance matters from planning to leasing, marketing, advertising and promotions, to operations.